We're in a new era in healthcare in which people are paying cash for health services, finding that it leads to a better overall healthcare experience, faster recovery times, and outcomes that last (and usually at a lower cost).

Physio Lab has been treating active individuals in Knoxville under this model since 2018.  We continue to see the best and most efficient recoveries as well as long-lasting change and maintenance of activity levels in our patients.
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Compare the Physio Lab Treatment Model to the traditional insurance model and understand what sets us apart. When you understand how our distinctions transform the physical therapy experience and how it differs from the insurance based model, you'll be equipped to make the best decision for your health needs.

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Physio Lab's personalized, self-pay model just makes so much sense to me.
My care and the frequency of my visits are dictated by my personal needs, ​not my insurance company. 
Matt, Physio Lab patient

More Time with Your Therapist
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Insurance Based Clinic

• Average time spent with your physical therapist is 30 minutes (or less) per visit. 
• ​Average number of visits per week is 2-3.
• Total time with your PT is 60-90 minutes per week with multiple days of driving time required.

PHYSIO LAB

• Time spent with your physical therapist is 60 mins per visit. Every minute of each session is spent with your Doctor of Physical Therapy who is a Sports Rehab Specialist and an established expert in their field.
• ​Average number of visits per week is 1.
• Access to your PT via text/email for questions along the way.

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Know What You Are Paying Up Front
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Insurance Based Clinic

• You are subject to the fees of the clinic and the negotiated rate from your insurance company.
• If you have a high deductible, you are paying high out of pocket prices in the beginning of care no matter what ($150-180/visit).
• Even after you meet your deductible, you could still be subject to a copay or co-insurance for each visit.

PHYSIO LAB

• You know the price per visit prior to your session and can budget moving forward.
• You have more autonomy in how you want to spend your money rather than insurance plans dictating what clinics you go to, what PT you see, how many visits per week, or what body part you get treatment for.
• Yes! You can use your FSA or HSA card for your treatment.
• You can get reimbursed by your insurance company by sending them a superbill that is automatically provided for each visit.
• Your total plan of care cost is likely significantly less than in an insurance-based clinic.​

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More Personalized Attention​
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Insurance Based Clinic​

• You are likely to be scheduled with at least 2-3 other patients there at the same time as your appointment.
• Your PT will likely be required to keep eyes on and care for multiple patients at once.
• You may spend the majority of your session working with a tech or student rather than the licensed Doctor of Physical Therapy that you have chosen to help you with your plan of care.

PHYSIO LAB

• Your hour with your PT is 100% dedicated to you which ensures a more personalized experience and program designed to meet your unique needs.
• As much time as you need for assessments, patient education, and any further treatment plans necessary to help with your progression.
• Ability to contact your PT at anytime via text for questions, updates, etc. We want you to be successful throughout your entire plan of care and beyond, not just while you’re here for your session.

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More Freedom to Address Multiple Issues at Once
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Insurance Based Clinic

• ​Insurance companies will only pay for treatment on 1 body part at a time. If you are seeing a PT for back pain and develop foot pain, and insurance based clinic can’t treat your foot that day. You'll be required to schedule a separate appointment for that issue on another day.

PHYSIO LAB

• We can treat any body part on any day without fear that insurance will deny our claims. You get better faster because we can address all of your needs in an efficient manner.
• You get the care that you need, when you need it.

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This 1:1 model was absolutely a perfect fit, and even though it was cash pay, it actually saved us a TON of money because of the way our insurance PT benefits would pay out.
-Leslie, spouse of a Physio Lab client